Automatic speech recognition (ASR) via call is essential for various applications, including AI for contact center (AICC) services. …
Jung-Woo Ha*, Kihyun Nam*, Jin Gu Kang, Sang-Woo Lee, Sohee Yang, Hyunhoon Jung, Eunmi Kim, Hyeji Kim, Soojin Kim, Hyun Ah Kim, Kyoungtae Doh, Chan Kyu Lee, Nako Sung, Sunghun Kim